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Home Broadband Parental Control

Broadband & TV
Parental Control

Keep your family safe online. Easily setup website filtering, screen time curfews, and lock sensitive TV channels on your UCN Wi-Fi router and Set-Top Box.

Safe Browsing Block Adult Sites Bedtime Wi-Fi Curfew 4-Digit STB PIN Lock
UCN Smart Router and Connected Devices
Wi-Fi Router Settings

How to Setup Parental Controls on Your UCN Wi-Fi Router

Follow these 4 simple steps to protect every phone, tablet, and smart TV connected to your home Wi-Fi.

01

Open Router Admin Panel

Connect your mobile phone or laptop to your home UCN Wi-Fi. Open Chrome or any browser and type either gateway IP into the address bar:

http://192.168.1.1 or http://192.168.0.1
Router Sticker: Check the label underneath your UCN optical router for your model's exact default admin username and password (commonly admin / admin or user).
02

Navigate to Parental Controls

Once logged into the router web dashboard, navigate to the security options from the left sidebar navigation menu:

  • Click on Security or Advanced Setup.
  • Select Parental Control or Access Control.
  • Check the box to Enable Parental Control.
Device Selector: You can apply parental rules to specific devices by selecting your child's phone or tablet from the connected devices list.
03

Block Websites & Keywords

Prevent access to explicit content, adult websites, gambling platforms, or distracting apps on your home network:

  • Choose URL Filter or Domain Blocking.
  • Set mode to Blacklist.
  • Add domain URLs or keywords you want blocked.
  • Click Apply / Save Changes to activate filtering.
Instant Block: As soon as you save, any attempt to visit those URLs from connected devices will be redirected to a safety block page.
04

Schedule Bedtime & Study Curfews

Automatically turn off internet access on children's devices during study hours or late at night:

  • Select Time Restriction or Schedule Rule.
  • Choose the target device (e.g., Kid's Tablet or Smartphone).
  • Set restricted hours (e.g. 10:00 PM to 6:00 AM on weekdays).
  • Click Save & Apply.
Healthy Sleep: Scheduled curfews help children disconnect and get restful sleep without late-night screen distractions.

Pro Tip: 1-Click Family Safe DNS (Zero Configuration)

Don't want to manually block hundreds of websites? Change your router's Primary & Secondary DNS settings to Cloudflare Family Protection. It automatically blocks malware and adult content across all smart TVs, gaming consoles, phones, and laptops in your home:

Primary DNS: 1.1.1.3 Secondary DNS: 1.0.0.3

No software installation required on children's devices—protection applies automatically at the Wi-Fi router level.

Set-Top Box & IPTV Setup

How to Setup Channel Locks on Your UCN Set-Top Box

Prevent children from viewing mature or age-restricted television channels with a 4-digit Master PIN.

01

Press Menu on Your UCN Remote

Turn on your TV and UCN Set-Top Box. Press the Menu or Home button on your remote control to open the on-screen settings menu.

Remote Shortcut: On most UCN remotes, you can also press the Lock / Yellow button directly while watching a channel to quickly lock it.
02

Select Parental Lock & Enter PIN

Navigate to System Settings or Preferences, then select Parental Lock. When prompted for your current PIN, enter the factory default:

0000 or 1234
Default PIN: All new UCN Set-Top Boxes come pre-set with 0000. Always change it to your personal secret PIN.
03

Lock Specific Channels

In the Channel Lock menu, navigate through the channel list to secure sensitive channels:

  • Highlight the channel you wish to protect.
  • Press the OK / Yellow button to toggle the Padlock icon.
  • Tuning to this channel will now require entering your 4-digit PIN every time.
Safe Audio & Video: Both picture and audio are blacked out until the correct PIN is entered.
04

Change Default Master PIN

To ensure children cannot unlock channels using the default factory password:

  • Select Change PIN from the Parental Lock menu.
  • Enter the old PIN (0000).
  • Type your new 4-digit PIN and re-enter to confirm.
  • Press Save & Exit.
Memorize Your PIN: Keep this PIN confidential. If you forget your PIN, our customer care can reset it for you.

Censor by Content Rating (TRAI Age Guidelines)

You can also configure your Set-Top Box to lock programs automatically based on their broadcast rating:

U Universal (All Ages) U/A 7+ Mild Themes U/A 13+ Parental Guidance A Adult 18+ Only (Locked by Default)
Best Practices

Smart Tips for Safer Digital Parenting

Technology controls work best when paired with healthy digital habits at home.

Open Communication

Talk openly with your children about digital safety, cyber threats, and why certain websites or channels are restricted.

Screen Free Family Zones

Encourage internet and TV usage in common family spaces like the living room rather than behind closed bedroom doors.

Enable Google SafeSearch

Turn on SafeSearch in Chrome and Restricted Mode on YouTube for your kids' Google accounts for additional safety.

Update Passwords Regularly

Change your Wi-Fi router admin password and TV STB PIN every few months so children do not accidentally discover them.

Help & FAQs

Frequently Asked Questions

Find quick answers to common questions about parental controls.

What should I do if I forget my Set-Top Box Parental Lock PIN?

If you have forgotten your custom 4-digit PIN, please call our 24x7 customer support or reach out to your local UCN Cable Operator (LCO). After verifying your Registered Mobile Number (RMN) or STB ID, our support team can reset the PIN to default remotely.

Does enabling router parental controls reduce my broadband speed?

No. Router-based URL filtering and DNS controls operate in hardware at line speed. Your full plan speed (50 Mbps, 100 Mbps, or higher) remains completely unaffected.

Can parental controls block adult content on mobile apps as well as websites?

Yes. When devices are connected to your UCN Wi-Fi with DNS-level filtering (such as Cloudflare 1.1.1.3 Family Shield), it blocks backend server domains that power adult apps, preventing them from loading content.

Can children bypass the Wi-Fi curfew by using a VPN?

Scheduled curfew rules turn off internet traffic to the device's MAC address at the router hardware level. Even with a VPN installed, no data can leave the router during curfew hours.